When dealing with the major banks, everyone should have a dedicated
mortgage broker, really! Mortgage brokers are especially ideal for those
customers whom are particularily rate sensitive, perhaps unfamiliar with
the entire homebuying process, maybe a little daunted by the complexities
of various lending products, or simply intimidated/discouraged by the
decisions of faceless credit grantors, or perhaps unable to make it into the
bank during hours of operation, or simply unaware/misinformed of available
alternative/secondary financing options, or maybe they are lacking
working knowledge of the English language. Whatever the case may be,
nobody should be openly subjected to the sinking duress derived from
any one of these potentially problematic situations, especially when it comes
to arguably the single biggest purchase of any given person's entire life. On
the other hand, I can personally speak to this, because I too was once a
frash-faced banker. Originally, I was surveyed by a fast-talking senior banker
who kept me pre-occupied with various workplace quizzes, leaflets, brochures,
and occassional 5 minute clip videos. I can honestly tell you, as a very junior
personal banker managing a wide array of personal accounts, I felt
intimidated, poorly coached and virtually thrown to the wolves while
expecting to sell various mortgage and lending products. What was even
more alarming, was the fact that our quarterly performance bonuses
were almost entirely based on how many products we sold. Given this
(among other things), would you seriously entrust someone who
processes Visa and Overdraft applications to properly inform you of
the various conditions surrounding your new mortgage account?
It's hardly personable or professional for that matter. In my opinion, a
good mortgage broker will be well experienced, knowledgeable, confident
and most importantly have your best interests at heart. A good mortgage
agent will have a complete understanding of your overall financial objectives
and lifestyle preferences moving forward. More directly, a good mortgage
broker would be considered a true life-long friend. That
is exactly why, I wish to be your broker for life!
Sincerely,

Christopher Higashi